1. How do I place an order?
   At harbrex.online, you can browse through our product categories and select the products you want to buy. After clicking on the product, select the appropriate size and color, and then click “Add to Cart”. After completing your purchase, go to the shopping cart page, fill in the relevant information as prompted, and submit your order.
2. What payment methods are supported?
   We support a variety of payment methods, including credit cards (Visa, MasterCard, American Express), Major payment methods such as debit cards. Your payment information will be processed securely.
3. How do I check the status of my order?
   You can log in to your account and check the status of your order on the “My Orders” page, or check it through the link in the order confirmation email. If you have any questions during the query process, please contact our customer service team.
4. Can I return or exchange my product?
   Yes, we accept returns and exchanges. If you are not satisfied with the product you purchased, you can request a return or exchange within 14 days of receiving the product. Please ensure that the product is unused and in its original packaging. Please refer to our “Return and Exchange Policy” for detailed return and exchange policy.
5. How do I contact customer service?
   If you have any questions or need assistance, you can contact customer service through the following methods:
   Email: help@harbrex.online
6. What are the shipping options?
   We offer a variety of shipping options, including standard express and fast shipping. At checkout, you can choose the shipping method that suits you. The shipping cost and estimated delivery time will be displayed on the checkout page.
7. How is my personal information secure?
   We attach great importance to customer privacy and data security. All customer information will be strictly confidential and will only be used for order processing and service improvement. We use industry-standard encryption technology to protect your payment information.